Jonathan Pallister
Managing Director
Jonathan brings years of industry experience, providing clear direction and a strong focus on delivering results. As Managing Director, he leads the business with a hands-on approach and a commitment to leadership centred around our core values.
Russell Pallister
Technical Director
Russell brings extensive technical expertise in all things fire and building safety, with a deep understanding of industry standards and best practice. As Technical Director, he plays a key role in ensuring every project is delivered with accuracy, compliance, and attention to detail.
Thomas Walford
Head of Operations
Thomas has played a key role in transforming the business’s internal and external processes, driving efficiency and consistency across operations. As Operations Director, he is focused on delivering a seamless experience and ensuring the highest standard of service for every client.
Jaymie Cummins
Client Services Manager
Jaymie oversees everything once a project is in motion, ensuring a smooth journey from scheduling through to completion. As Client Services Manager, she keeps communication clear, maintains quality standards, and makes sure every detail is handled efficiently.
Jon Nelson
Fire Risk & QA Manager
Jon leads the Fire and Quality Assurance department, overseeing the Fire Risk Assessment team and all validation processes. He ensures assessments are accurate, compliant, and delivered to a consistently high standard.
Cassia Godden
Executive Assistant
Cassia is the Executive Assistant to the Directors, providing vital support across the business and helping to keep everything running smoothly. Her organisation, attention to detail, and proactive approach ensure our team can focus on delivering the best possible service to clients
Elliott Boden
Building Safety Team Leader
Elliott leads the building safety team, overseeing the development and delivery of building safety cases across a wide range of buildings. As Building Safety Team Leader, he ensures a thorough, compliant approach, providing clients with clear, reliable guidance at every stage.
Phil Sidman
Head of Validation
Phil began his fire service career in 1974 and has contributed to major projects including Heathrow Airport, Hinkley Point, London Crossrail and the Olympic Park. He brings extensive expertise in Fire Risk Assessments, fire strategies, validation and quality assurance, with a depth of knowledge gained over decades in the industry.
Robert Thompson
IT & Compliance Manager
Robert oversees the IT estate for Karntek, ensuring resilience, security and operational efficiency. He also leads company compliance, driving the achievement of new accreditations to enhance service quality while ensuring all existing certifications and risks are effectively managed, regularly reviewed and audited.
Samuel Edge
Project Manager
Samuel manages remedial works projects, overseeing contractors, timelines, and budgets to ensure smooth delivery. He ensures projects are completed efficiently, on schedule, and to the required standard.
William Newbould
HR Manager
Will manages HR across the business, supporting recruitment, development, and employee wellbeing. He helps ensure the team is well-supported and equipped to deliver a consistently high standard of service to clients.
Jessica Green
Finance Manager
Jess manages the company’s finances, ensuring strong financial control to support reliable, high-quality service delivery for clients. She helps maintain stability and efficiency across the business.
Hetty Smith
Marketing Executive
Hetty is responsible for promoting our services, creating engaging content, and helping to grow our brand. Her work keeps clients informed, showcases our expertise, and helps connect people with the support they need.
